The Misery of IT Projects. Why IT Projects Fail

Inhaltsverzeichnis (Table of Contents)

• Introduction
• IT Project
  • Definition
  • Characteristics
  • Environment
• Project Management
  • History
  • Definition
  • Tasks
  • Project Management Triangle
• Failure Statistics
  • The Chaos Report 1994
  • The Chaos Report 1998
  • The Chaos Report 1994 - 2004
• Causes of Project Failure
• Case Study: FBI's Trilogy Project
  • Chronicles
  • Reasons
  • Conclusion
• Keys to Project Success
  • User Involvement
  • Executive Management Support
  • Experienced Project Manager
  • Clear Business Objectives
  • Minimised Scope
  • Clear Requirements
  • Standard Software Infrastructure
  • Formal Methodology
  • Reliable Estimates
  • Skilled Staff
• Case Study: Irish Local Government's Financial Management System
  • Chronicles
  • Conclusion
• The Successful IT Project Process
  • Initiating
  • Planning
  • Executing
  • Controlling
  • Closing

Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)

This work examines the factors contributing to the failure of IT projects and offers insights into creating successful IT project processes. It delves into the history of project management, analyzes common causes of project failure, and explores successful case studies.

• Understanding the Causes of IT Project Failure
• Examining the Importance of User Involvement and Management Support
• Identifying Key Success Factors for IT Projects
• Exploring Case Studies of Successful and Unsuccessful IT Projects
• Developing a Framework for Successful IT Project Management

Zusammenfassung der Kapitel (Chapter Summaries)

• Introduction: Provides a brief overview of the topic of IT project failure and sets the context for the study.
• IT Project: Defines the term "IT project" and explores its characteristics and environment.
• Project Management: Discusses the history and definition of project management, outlining its tasks and principles, including the Project Management Triangle.
• Failure Statistics: Examines statistics from the Chaos Report, highlighting the prevalence of IT project failure.
• Causes of Project Failure: Identifies common reasons for IT project failure, including incomplete requirements, lack of user involvement, and unrealistic expectations.
• Case Study: FBI's Trilogy Project: Chronicles the failure of the FBI's Trilogy Project, analyzing the contributing factors and outlining the project's eventual cancellation.
• Keys to Project Success: Presents key factors that contribute to the success of IT projects, such as user involvement, executive management support, clear requirements, and experienced project managers.
• Case Study: Irish Local Government's Financial Management System: Examines the successful implementation of a financial management system for Irish local government, highlighting the factors that contributed to its success.
• The Successful IT Project Process: Outlines a model for successful IT project management, encompassing the stages of initiating, planning, executing, controlling, and closing.

Schlüsselwörter (Keywords)

This work focuses on the critical elements of successful IT project management, encompassing concepts such as project definition, failure analysis, stakeholder involvement, user needs, and project lifecycle management. Key themes include the Project Management Triangle, user involvement, executive management support, and the application of formal methodologies in project management.