Masterarbeit, 2019
103 Seiten, Note: 1,3
This dissertation examines the success of online wine merchants in the German market. It aims to identify the key factors contributing to their success and provide insights into the challenges and opportunities they face. This research utilizes a combination of quantitative and qualitative methods to analyze the German wine market, consumer behaviors, and best practices for online wine retailers.
The main keywords and focus topics of this dissertation include online wine merchants, German wine market, competitive analysis, consumer behavior, millennial generations, e-commerce, online selling strategies, best practices, success factors, challenges, and opportunities.
Success is primarily defined as achieving high customer retention and having customers return to the store for repeat purchases.
Critical factors include pricing, product accessibility, detailed product information, customer support, trust, and fast shipping times.
The research suggests a multi-channel selling strategy to reach consumers effectively across different platforms and touchpoints.
The study analyzes Millennial behaviors to help merchants adapt their business models to the specific preferences and digital habits of this generation.
Merchants face challenges related to information asymmetry, financial uncertainty, privacy policies, and the technical aspects of website management.
The researcher used a qualitative method involving semi-structured interviews with industry companies, supplemented by secondary sources.
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