An Investigation into Employee Engagement and its Impact on Organisational Performance

Table of Contents

• CHAPTER 1
  • Introduction
  • Background of the problem
  • Research problem
  • Aim of the research
  • Research objectives
  • Research questions
  • Significance of the research
  • Format of the study
  • Conclusion
• CHAPTER TWO
  • Introduction
  • Definition of employee engagement
  • Types of employee engagement
  • Components of employee engagement
  • Theoretical frameworks
    • Khan's model on employee engagement
    • The Saks model on employee engagement
    • The Aon Hewitt model on employee engagement
    • The Robinson model on employee engagement
  • Factors influencing employee engagement
    • Emotional energy factors
    • Cognitive/ Mental energy factors
    • Physical energy factors

Objectives and Key Themes

This dissertation examines the relationship between employee engagement and organizational performance within Northlands Medical Group in Namibia. It investigates the factors influencing employee engagement, aiming to identify key drivers of employee satisfaction, motivation, and retention. The research aims to provide valuable insights for management to enhance employee engagement and, consequently, improve organizational performance.

• Employee engagement in the healthcare industry
• Factors influencing employee engagement
• The link between employee engagement and organizational performance
• Strategies for enhancing employee engagement
• Impact of employee engagement on employee retention and advocacy

Chapter Summaries

Chapter 1 introduces the research topic, outlining the problem, research objectives, and the significance of the study. Chapter 2 delves into the concept of employee engagement, defining it, exploring its types and components, and presenting various theoretical frameworks. This chapter also examines factors influencing employee engagement, categorizing them into emotional, cognitive/mental, and physical energy factors.

Keywords

Employee engagement, organizational performance, healthcare industry, job satisfaction, motivation, retention, emotional energy, cognitive energy, physical energy, theoretical frameworks, Namibia, Northlands Medical Group.