Diplomarbeit, 2006
65 Seiten, Note: 1,6
1 Introduction
1.1 Problem Statement
1.2 Way of discussion
2 Analysis of the target group
2.1 Demographic Development
2.1.1 Population
2.1.2 Age Structure
2.2 The Grey Market
2.2.1 Classical image of the seniors
2.2.2 Modern view of the seniors
2.3 The Generation 50 plus
2.3.1 Household Situation
2.3.2 Educational Level
2.3.3 Financial Situation
2.3.4 Segmentation
3 Values of the Generation 50plus
3.1 Maslow’s hierarchy of needs
3.2 Definition of Value
3.3 Change of Values
3.4 Life Styles
3.4.1 Health and Sports
3.4.2 Family and Relationship
3.4.3 Traveling
4 Market Potential
4.1 Purchasing Power
4.2 Expenditure Behavior
4.3 Age-related Changes
4.3.1 Physical Changes and Consequences
4.3.2 Psychological and Social Changes
4.4 Consumer Needs
4.4.1 Quality
4.4.2 Price Consciousness
4.4.3 Brand Loyalty
4.4.4 Convenience
4.4.5 Advice
4.4.6 Services
5 Marketing Mix of the Retail Branch
5.1 Assortment
5.1.1 Product
5.1.2 Range of Goods
5.1.3 Service
5.2 Store Design
5.2.1 Safety and Convenience
5.2.2 Clearness and Accessibility
5.2.3 Readability of Information
5.3 Promotion
5.3.1 Copy Strategy
5.3.2 Communication
5.3.3 Advertising
5.3.4 Media Selection
5.3.5 Sales Promotion
6 Conclusion and Prospects
This thesis examines the impact of demographic change in Germany on the retail sector, specifically focusing on the evolving needs and values of the "Generation 50 plus." The core research question addresses how retail marketing concepts must be adapted to effectively serve this growing, economically powerful, and heterogeneous target group while maintaining a competitive advantage.
Rectification of the marketing concepts in retail
However, despite of the gradual demographic development in the previous centuries, the societies, economies and markets have not been prepared for the growing number of seniors and their changed values and needs. The main focus of marketing is still on the market of younger people, even if it is especially the Generation 50plus that develops a completely new, active and vital target group. The high potentials of the Best Agers and their great market power become increasingly more important for industry and retail. That is why a special marketing concept focused on the individual values and needs of the seniors turns out to be more and more essential. Especially in retail marketing, necessary consequences arise from the increasing and altering circumstances of the Generation 50plus. The point is to recognize opportunities and thus keep competitive advantages opposed to the business rivals (Meyer-Hentschel and Meyer-Hentschel, 2004, p. 17).
1 Introduction: This chapter introduces the demographic shift in Germany and outlines the thesis's approach to studying the aging population's impact on retail marketing.
2 Analysis of the target group: This section details the demographic development, defines the "Grey Market," and provides a segmentation of the diverse Generation 50 plus.
3 Values of the Generation 50plus: This chapter explores the psychological underpinnings of the seniors' behaviors, including Maslow’s hierarchy and the transition of values from "yesterday" to "today."
4 Market Potential: This part analyzes the significant purchasing power and expenditure behavior of the elderly, identifying core consumer needs like quality and convenience.
5 Marketing Mix of the Retail Branch: This central chapter discusses practical adaptations in retail, covering assortment strategies, store design requirements, and effective promotional communication.
6 Conclusion and Prospects: The final chapter summarizes the necessity for retailers to evolve their business models and product ranges to successfully integrate the Generation 50 plus as a primary consumer segment.
Generation 50 plus, Best Agers, Demographic change, Retail marketing, Consumer behavior, Purchasing power, Grey Market, Aging society, Marketing mix, Customer needs, Value shift, Seniors, Service, Convenience, Brand loyalty
The work examines how the demographic shift toward an aging society in Germany affects the retail industry and explores strategies to adapt marketing concepts to the Generation 50 plus.
The target group is the "Generation 50 plus" or "Best Agers," a diverse cohort of older consumers who possess significant purchasing power and evolving individual values.
The objective is to demonstrate that seniors are no longer a homogeneous, passive group, and to provide guidelines for retailers to capture this market through tailored products and services.
The thesis utilizes a literature review, analysis of demographic and statistical data, and case studies to evaluate current retail practices and senior-related market potential.
The main part covers the analysis of the senior market, the evaluation of their changing values and life styles, the measurement of their purchasing power, and specific recommendations for the retail marketing mix.
Key terms include Generation 50 plus, demographic change, retail marketing, consumer behavior, and the Grey Market.
The author argues that the Grey Market is a vital, active, and economically powerful segment that has been historically underestimated and neglected by the retail industry.
The "Age Explorer" is presented as a tool that allows marketers to physically simulate the limitations of aging, helping them to better understand and design solutions for the specific needs of older consumers.
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