Masterarbeit, 2018
104 Seiten
This master's thesis investigates the applications of blockchain technology within the automotive insurance industry, focusing on the perspective of service providers. The primary research question is: How does blockchain technology benefit the automotive insurance process? The study explores the potential of blockchain to enhance efficiency and reduce costs by automating processes and eliminating intermediaries.
Chapter 1: Introduction introduces the research topic, highlighting the impact of the Internet of Things and the rise of blockchain technology in the financial system. It establishes the research question and outlines the thesis structure.
Chapter 2: Origin and Definition of Blockchain provides a comprehensive overview of blockchain technology, its definition from both technical and business perspectives, and its various classifications. It distinguishes between Blockchain and Bitcoin and explores the history and key innovations related to blockchain.
Chapter 3: Blockchain 1.0 details the characteristics of the first generation of blockchain technology, as exemplified by Bitcoin. It explains the structure, elements, and functionalities of blockchain 1.0, including its advantages and disadvantages from both technical and non-technical standpoints.
Chapter 4: Blockchain 2.0 discusses the second generation of blockchain, focusing on smart contracts. This chapter analyzes the attributes of innovation and the rate of adoption for blockchain technologies and explores the concept of smart contracts, including their advantages, disadvantages, and implementation through platforms like Ethereum.
Chapter 5: Blockchain 3.0 delves into decentralized applications (Dapps) and their role in the third generation of blockchain. It addresses issues of scalability, interoperability, and sustainability, along with the relationship between Dapps and smart contracts.
Chapter 6: Blockchain in the Industries explores the application of blockchain across various industries, emphasizing its potential within the insurance sector. This chapter presents statistical data on blockchain adoption and discusses case studies of companies implementing blockchain technology in the insurance industry, including Control Expert's role in the automotive insurance sector.
Chapter 7: Research Methodology outlines the research design, sample selection, data collection, and data analysis methods employed in the study. It addresses the limitations of the research and explains the rationale behind using a case study approach, a conceptual design, and qualitative data analysis.
Chapter 8: Model Industry Using Blockchain presents the proposed model for automated vehicle crash claims using blockchain. This chapter describes the architecture of the model, using a finite state machine to illustrate the process flow, and explains the implementation process through a series of diagrams.
Blockchain technology, automotive insurance, service providers, smart contracts, decentralized applications (Dapps), telematics, Internet of Things (IoT), risk assessment, claim processing, process automation, Control Expert, Ethereum, distributed ledger technology, cryptocurrency, insurance telematics, usage-based insurance (UBI), pay-as-you-drive (PAYD), pay-how-you-drive (PHYD).
Blockchain technology enhances the process by automating claims, reducing the need for intermediaries, increasing transparency, and providing a more secure way to record transactions.
Smart contracts (Blockchain 2.0) allow for self-executing agreements. In automotive insurance, they can automatically trigger payouts or process claims based on verified telematics data without manual intervention.
Blockchain 1.0 focuses on cryptocurrencies like Bitcoin. 2.0 introduces smart contracts and platforms like Ethereum. 3.0 focuses on decentralized applications (Dapps), scalability, and interoperability across industries.
Telematics devices in vehicles collect data on driving behavior or crashes. This data is fed into the Blockchain to improve risk assessment and enable "pay-as-you-drive" or "pay-how-you-drive" insurance models.
It is a proposed process model developed with Control Expert that uses a finite state machine to illustrate how a crash claim can be processed automatically using distributed ledger technology.
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