Masterarbeit, 2020
140 Seiten, Note: 1.0
1. INTRODUCTION
1.1 Problem definition
1.2 Objectives and research questions
1.3 Structure of the work
2. THEORETICAL BASICS
2.1 Digital transformation and its consequences
2.1.1 Transformation of value creation
2.1.2 Ecosystem as a guiding principle of digital strategies
2.1.3 Platform formations as a new digital development stage of business models
2.2 Ecosystem and digital platform
2.2.1 Definition of the term "ecosystem"
2.2.2 Definition of the term "digital platform" and classification of digital platforms
2.2.4 Process models for the development of an ecosystem
2.3 Business model
2.3.1 Definition of the term "business model"
2.3.2 Individual components of the business model
2.4 Success criteria of a digital platform
2.5 Answering the theoretical questions
2.5.1 Answering the question on modal goal 1
2.5.2 Answering the questions on modal goal 2
3. INTRODUCTORY DATA FOR THE EMPIRICAL STUDY
3.1 Initial situation in company AA and description of the problem
3.1.1 Determination of the success factors (field of investigation 1)
3.1.2 Initial situation with regard to the ecosystem structure (field of investigation 2)
3.1.3 Initial situation with regard to the creation of a business model (Field of investigation 2)
3.2 Research plan
3.2.1 Research design
3.2.2 Methodical procedure for field of investigation 1
3.2.3 Methodical procedure for field of investigation 2
4. METHODICAL IMPLEMENTATION OF THE RESEARCH PROJECT
4.1. Determining the success factors as strategic guidelines for the creation of the business model for the digital platform
4.1.1. Meta Review
4.1.2. Group discussion
4.1.3. Display of results for field of examination 1
4.1.4 Interim Conclusion
4.2 Buildingby means of action research
4.2.1 Step 1 - Development of the problem solving concept
4.2.2 Stage 2 - Action planning
4.2.3 Level 3 - Action
4.2.4 Level 4 - Evaluation
4.2.5 Presentation of results for examination field 2
4.2.6. correctingempirical research questions
4.2.7 Interim conclusion
5. SUMMARY OF THE RESEARCH RESULTS AND ANSWERS TO THE RESEARCH QUESTIONS
6. DISCUSSION OF THE RESULTS AND RECOMMENDATIONS FOR ACTION
7. CONCLUSION AND OUTLOOK
The primary research objective is to develop a suitable business model for a digital platform within the AA company. The research aims to identify success factors as strategic guidelines and to establish a process model for the development of an ecosystem and a corresponding business model for the platform.
1.1. Problem
This work results from the need of the AA company, which is mainly active in the B2B sector, to build a digital platform. The task is complicated by the fact that B2C platforms (including Airbnb, AppStore, Playstore) have already established themselves on the market, while B2B platforms have yet to find their way. In the literature, there are some approaches for building ecosystems and platforms that are comparatively new and whose practical approach needs to be reviewed. There is an initial approach for the 4-step procedure model of Ebner for the development of an ecosystem, which has already been developed as a concept for the company AA. The results of the concept investigation are to be taken from chapter 3.1.1. As one of the problems it was identified that a top-down process for the development of the ecosystem for the company AA was not practically realizable. Lewrick considers ecosystem building as a further development of digital decentralized value creation based on the combination of design thinking and system thinking. This approach is the preferred one for this work.
1. INTRODUCTION: Describes the problem definition regarding the development of a B2B platform at AA, the research objectives, and the structure of the thesis.
2. THEORETICAL BASICS: Provides the foundation for digital transformation, defines digital platforms and ecosystems, and reviews existing business model frameworks and success criteria.
3. INTRODUCTORY DATA FOR THE EMPIRICAL STUDY: Examines the initial situation at company AA, describes the current state of ecosystem structure, and presents the research plan for two fields of investigation.
4. METHODICAL IMPLEMENTATION OF THE RESEARCH PROJECT: Details the empirical verification of success factors via meta-review and group discussion, and the practical application of action research to build an ecosystem.
5. SUMMARY OF THE RESEARCH RESULTS AND ANSWERS TO THE RESEARCH QUESTIONS: Synthesizes findings from both fields of investigation and answers the central research questions.
6. DISCUSSION OF THE RESULTS AND RECOMMENDATIONS FOR ACTION: Critically evaluates the research methodology and findings, providing recommendations for future research and practice.
7. CONCLUSION AND OUTLOOK: Summarizes the thesis and provides a perspective on the future development of digital ecosystems and platforms.
Digital Platform, Ecosystem, Business Model, B2B, Digital Transformation, Action Research, Value Creation, Success Factors, Platform Innovation, Ecosystem Design, Customer Value, Strategy, Digitalization, Networking, Innovation Management
The thesis focuses on the development of a successful business model and a corresponding process model for a digital platform, specifically tailored for the AA company in the B2B sector.
The work covers digital transformation, ecosystem theory, digital platform development, business model innovation, and the specific application of success factors in the B2B context.
The central research question is: "What is the process for building a successful business model for a digital platform?"
The research employs a qualitative approach, combining a meta-review of scientific literature with expert group discussions (via LinkedIn) and an action research method applied over several stages.
The main body addresses the theoretical foundations, the empirical gathering of success factors through meta-reviews and interviews, and the practical implementation of an ecosystem development process using action research and various canvas models.
The work is characterized by terms such as Digital Platform, Ecosystem, Business Model, B2B, Digital Transformation, and Action Research.
The author defines the ecosystem as a group of actors with varying degrees of multilateral, non-generic complementarities that are not fully hierarchically controlled, facilitating value creation through collaboration.
The Platform Innovation Kit serves as the practical toolkit for mapping and developing the business model for the digital platform, allowing for the integration of identified success factors into strategic canvas models.
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