Magisterarbeit, 2020
54 Seiten, Note: 90.%
Führung und Personal - Mitarbeitermotivation, Mitarbeiterzufriedenheit
1. Introduction
1.1 Background of the Study
1.2 Research Aims and Objectives
1.3 Research Hypothesis
1.4 Research Questions
1.5 Rationale of the Study
1.6 Significance of the Study
1.7 Outline of the Dissertation
2. Literature Review
2.1 Theoretical Framework
2.2 Transformational Leadership
2.3 Transactional Leadership
2.4 Laissez-Faire Leadership
2.5 Authoritative (Autocratic) Leadership
2.6 Leadership Theories for Employee Motivation
2.7 Effect of Employee Motivation on Output
2.8 Job Satisfaction, Engagement, and Commitment
2.9 Previous Studies on Public Sector Leadership
2.10 Summary of the Literature Reviewed
3. Research Methodology
3.1 Research Design
3.2 Research Approach
3.3 Research Instrumentation
3.3.1 Questionnaire
3.4 Data Collection
3.4.1 Primary data collection
3.4.2 Secondary data collection
3.5 Sampling Technique
3.6 Data Analysis
3.7 Ethical Considerations
3.8 Limitations to the Methodology
3.9 Conclusion
4. Data Analysis and Findings
4.1 Data Analysis
4.1.1 Demographics
4.1.2 Theme 1 – leadership communication is critically important.
4.1.3 Theme 2 – autocratic-authoritarian leadership style used in the Office of the Upper West Regional Coordinating Council.
4.1.4 Theme 3 – recognition and acknowledgment motivate and engages employees.
4.1.5 Theme 4 – intrinsic rewards are more valued than extrinsic rewards.
4.2 Findings of the Study
5. Conclusions and Recommendations
5.1 Conclusions
5.2 Recommendations
5.3 Scope for Future Studies
The primary aim of this dissertation is to explore the influence of leadership styles on employee motivation within the Office of the Upper West Regional Coordinating Council in Ghana, specifically identifying how current leadership practices impact staff performance and engagement in line with national reform goals.
4.1.2 Theme 1 – leadership communication is critically important.
The theme of communication on the part of leadership to those being led was identified in the responses of the participants in the present study to be of critical importance. For example, participant 2 stated as follows:
“Those in leadership roles do not always communicate effectively about what the goals and objectives are, leaving me confused as to what tasks are the most important. The result is that I have difficulty prioritizing tasks because there is just not enough communication on the part of leadership” (Participant 2).
Participant 5 noted that leadership often fails to communicate with them in person and that instead, memos and emails are used for communication. Participant 5 stated, “I feel I am not valued because leadership does not take the time to speak with me face-to-face”.
Participant 9 stated that leadership,
“often just breezes past everyone in the office and even fails to say good morning. I realize they are very busy, but if they would acknowledge those they are leading, we would be much more motivated to work. As it is, they just send out orders in memos and emails and oftentimes fail to provide us with the necessary information to accomplish the tasks that are set out for us to do”.
Introduction: Provides the background of the study, research objectives, and the significance of investigating leadership styles within the Ghanaian public sector.
Literature Review: Examines existing theories on transformational, transactional, laissez-faire, and autocratic leadership, as well as their correlation with employee motivation and organizational commitment.
Research Methodology: Outlines the qualitative research design, the use of open-ended questionnaires, and the purposive sampling technique employed to gather data from the study participants.
Data Analysis and Findings: Details the thematic analysis of questionnaire responses, highlighting critical issues like communication gaps and the preference for intrinsic rewards over autocratic mandates.
Conclusions and Recommendations: Synthesizes findings to conclude that transformational leadership is essential for public sector reform and recommends comprehensive leadership training for management.
Leadership style, Employee motivation, Public sector, Ghana, Transformational leadership, Autocratic leadership, Communication, Intrinsic rewards, Job satisfaction, Organizational commitment, Performance, Employee engagement, Reform strategy, Qualitative research.
This research focuses on the impact of various leadership styles on employee motivation within the Office of the Upper West Regional Coordinating Council in Ghana.
The key themes include the vital role of communication, the dominance of autocratic leadership styles, the power of recognition, and the higher value employees place on intrinsic rewards compared to financial ones.
The main objective is to determine how leadership behaviors influence the work behavior and motivation of employees to help achieve the government's national reform goals.
The study utilized a qualitative research methodology, employing open-ended questionnaires and thematic analysis of participant responses.
The main sections cover the literature review on leadership theories, the qualitative methodology, an analysis of empirical data collected from employees, and final conclusions with actionable recommendations.
Key terms include leadership style, employee motivation, public sector, transformational leadership, organizational commitment, and intrinsic rewards.
The study found that autocratic leadership creates confusion and demotivation, as employees receive orders without context or opportunities for collaboration, making them feel like "cogs in a machine."
Participants indicated that while monetary rewards are appreciated, intrinsic rewards like public recognition and feeling that their work truly matters provide a deeper sense of pride and long-term motivation.
The study recommends that the public sector invest in leadership training, specifically targeting a shift toward transformational leadership to improve communication, engagement, and alignment with reform goals.
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